Both my husband and I go to Dr. Pollack and he is amazing! He has great bedside manner. He repaired both of our shoulders. He explains everything to you. He lets you know what to expect. I am back to doing everything I could do before surgery if not better. Dr. Pollack said my husbands shoulder was the worst he has ever seen for how young he was. He said that other doctors would have given him a replacement but he made it work! There office is very clean and nice. The staff is very nice as well. After surgery visit wait time was very quick. He even calls you after surgery to check up on you at home. Overall great guy and Doctor. We recommend him to everyone. Not sure if he still has two offices, but when I couldn't make it to Flemington I saw him at the Somerset office.
Unfortunately I did not have the chance to see Dr Pollack. The scheduler on shift on April 27 at 2:30 pm in the Flemington office was the rudest person I have ever dealt with. If this is when they want to get your business then you wonder how everything else is.
The rudest office I have ever encountered in my life! The scheduler was ridiculous! My family and I just relocated from Atlanta x right before we moved my daughter broke her arm. The hospital bandaged her and she was able to get a cast put on. I was told to contact someone when i got to Jersey to have her cast evaluated to ensure she was healing properly, I called this office. I explained her medicaid issue and that we were waiting for the Medicaid to transfer but she could bill us and I could seek reimbursement. And this lady was extremely rude and snarky, claim she couldn't hear me told me they can't help me and I'm just going to have to find someone else. She transferred me to some lady in billing without telling me who was just as rude. She stated we can't bill you that woukd be insurance fraud mam and we are not going to comit fraud for you, you will just need to go back to Atlanta. WTF? These people are ridiculous, if the doctor is as good as his reviews he needs to move to another office because these rude ass people will run all his business away.
I have lots of time to write this while sitting in the waiting room with 4 other patients who have the exact same appointment time. So far have been waiting an hour and there are two others in front of us who have not been seen. Ridiculous waste of time and lack of respect for patients schedule. Receptionist was rude when I asked how long the wait would be. It doesn’t matter how good the doctor is if the culture of the practice is that his time is worth more than his patients.
Dr. Pollack is an outstanding doctor. Highly recommended for any knee injuries/issues. Great bedside manners and always pleasant.
Dr Michael E Pollack Md is a US Doctor based in Flemington, New Jersey. Dr Michael E Pollack Md is located at 6 Sand Hill Rd # 102, Flemington, NJ 08822, USA.
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