The transaction was very smooth. I came in to the dealership after I talked prices with their business engagement manager over the phone. She (Andrea) was able to get me the price I was looking for. Once I stepped into the dealership, it was basically a question of agreeing on the specific color. I was very resistant to the bluetooth option, but accepted it in the end (love that feature now! :) ). I wish the dealership would hurry up and fix the road in their extended lot. The sales person, Howard Mac was excellent - he made sure all of our questions were answered. The finance guy, Paul Solomon, was also very good - I did not want to get the extended warranty, but there was a money-back guarantee (if I did not utilize the extended warranty) which he highlighted to me - so I ended up getting that as well. The folks there are rather friendly - they have a kids area and also free soda and popcorn.
This was our first visit to this Toyota dealership and we were very pleased with the service we received. We came in to look at the Toyota RAV 4. Angel was our sales consultant and he was a pleasure to work with. He was extremely knowledgeable about the vehicle and took the time to diligently describe the interior and exterior design of the car. He also stressed the importance of the safety features and how that is an integral part of their vehicles.
I knew what I wanted and how much it would cost me. When my truck arrived, I simply in no time drove down there, examined my new vehicle, paid and signed some papers and hit the road again. I wasn’t asked to buy anything extra and there were no last minute surprises. Once again thanks a lot Jeremiah and God bless you.
I have to tell you it as a real pleasure to do business with him and his dealership. It was not the usual pushy sales guy.
Jeremiah J. Hupka was my salesman at James Toyota. I would like to show my appreciation to him by writing this review.
I was recently in the market for a new vehicle. I always dread this, however Abe made the process very easy and convenient for me! I would recommend not only the dealership, but certainly my salesperson to anyone who asks! He was helpful without being pushy! I love my new car and the fact that it was not the grueling process it usually seems to be! Thanks again!!
I would like to recognize Patrick McFarland for his follow up and promptness when dealing with me. Although he was not the salesman who sold me my Camry, he was the person I spoke with on the phone to determine whether I should come in and trade in my old Camry. He was friendly, and very responsive, and even though he was not going to be at the dealership when I came in, he still took my appointment and had a different salesperson help me. I got the opportunity to meet Patrick when I had to stop in the dealership to sign some papers. I was impressed by his willingness to help me out with some questions I had, and show another side of Toyota. Nice work Patrick!
Angel made every effort to make sure that we were satisfied with all the answers to our questions. We enjoyed working with him and we ended up leasing the vehicle. Thanks for the wonderful customer service!!
James Toyota Scion is a US Car Dealer based in Flemington, New Jersey. James Toyota Scion is located at 174 NJ-31, Flemington, NJ 08822, USA.
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